Shipping & Handling
Before we can ship your order, we prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. It usually takes 1-3 business days to ship out.
You can choose the preferred shipping method on the cart page during the checkout process. We offers 3 international shipping methods:
1. Airmail – Free untracked economy shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
2. Airmail Registered – Tracked shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
3. Expedited Shipping – Express shipping with courier delivery (DHL, UPS, FedEx, TNT)
|Airmail and Airmail Registered||Area||Estimated Delivery Time|
|United States, Canada||7-25 business days|
|Australia, New Zealand, Singapore, United Arab Emirates||10-25 business days|
|United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland||10-25 business days|
|Italy, Brazil, Russia, South Africa||10-45 business days|
|Other countries||10-35 business days|
|Expedited Shipping||3-10 business days to Worldwide|
Note: If you choose an expedited shipping, please remember to leave a valid contact number, this is required for expedited shipping’s courier delivery.
All items being sold at Alexnld.com are guaranteed to be delivered to buyers within 30 days (90 days to Brazil, 60 days for Ecuador, Venezuela, Argentina, Bolivia, Peru, Italy, Russia and South Africa). You can get a full refund if you have not received your item(s) beyond this time.
Full refunds are not available under the following circumstances:
1. Delays caused by the buyer providing incorrect or incomplete delivery information;
2. Delays in delivery caused by any force majeure incidents, such as natural disasters, bad weather and war;
4. Delays in delivery caused by any other beyond Alexnld.com’s control, such as public holidays and Customs issues.
We do offer free Airmail shipping for all products, therefore the price that you see on product page is total price that you will have to pay to get the product.
Please notice that free shipping option is cheapest economy shipping method via national postal services which comes without registration (no tracking). Therefore if you want a tracking for your order, please choose Airmail Registered option.
The delivery times aren’t affected whatever you choose free or registered airmail options.
Alexnld.com ships small and medium sized orders by national postal services. We do offer free shipping worldwide, therefore the price that you see on product page is total price you will have to pay, unless you choose a shipping with tracking for extra $2.
“How Long Will It Take To Delivery?”
Total delivery time is composed of two parts:
– The first part is the processing time. This is the time from when your payment is received to when we gather up all the items and package them. In Most cases this is 1-3 business days.
– The second part is the actual shipping time. This is the time that it takes for the package to be delivered by the couriers to the destination. In most cases this is 1-3 weeks period.
“How can I trace my order?”
If you did choose a free shipping method, you won’t be able to track the order as it is shipped via economy shipping method via national postal services (without registration – no tracking).
If you did choose a Airmail Registered, Once your order is shipped, you will receive an email from us. In this email, there should be the tracking information for your packages as well as the website in which you could trace your order at.
Please note that delivery time is not affected whatever you choose FREE or Registered airmails, the only difference is that you cannot track the package if it comes via Free Airmail.
For all orders over $50, we do include Tracking numbers even if you do choose “FREE Airmail” shipping method.
1. What is Drop Shipping?
Drop shipping is a retail method in which you don’t keep products in stock. Instead, alexnld.com supply that stocks our own inventory – you transfer customer orders and shipment details to us, and we ship the goods directly to the customer. The biggest benefit of drop shipping is you don’t have to worry about fulfillment or inventory issues.
2. Easy start and no extra charges.
Alexnld.com allows drop-shiping orders for all customers, there are no additional charges, just order online in the same way as usual, and put a new shipping address and type “dropshipping” in additional information when you checkout the order. And we will ship your order without any logos or company names.
Our products can be shipped to worldwide except for those products with restrictions or impossible to be shipped to certain destinations. If your order is impossible to be shipped, we will contact you.
Note: Please fill your address in English which make it easier for the shipping company to read and handle your parcel.
Australian External Territories
Bosnia & Herzegovina
British Virgin Islands
Cape Verde Islands
Central African Republic
Chatham Island (New Zealand)
Macedonia (Former Yugoslav Rep of.)
Micronesia, (Federal States of)
Northern Marianas Islands
(Saipan, Rota, & Tinian)
Papua New Guinea
St. Pierre & Miquelon
St. Vincent & Grenadines
São Tomé and Principe
Serbia and Montenegro
Somali Democratic Republic
Thuraya (Mobile Satellite service)
Trinidad & Tobago
Turks and Caicos Islands
United Arab Emirates
United States of America
US Virgin Islands
Universal Personal Telecommunications (UPT)
Wallis and Futuna Islands