Help Center

Shipping & Handling

Shipping Methods & Delivery Time

Handling Time

Before we can ship your order, we prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. It usually takes 1-3 business days to ship out.

Shipping Methods

You can choose the preferred shipping method on the cart page during the checkout process. We offers 3 international shipping methods:

1. Airmail – Free untracked economy shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
2. Airmail Registered – Tracked shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
3. Expedited Shipping – Express shipping with courier delivery (DHL, UPS, FedEx, TNT)

Delivery Time

Airmail and Airmail Registered Area Estimated Delivery Time
United States, Canada 7-25 business days
Australia, New Zealand, Singapore, United Arab Emirates 10-25 business days
United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland 10-25 business days
Italy, Brazil, Russia, South Africa 10-45 business days
Other countries 10-35 business days
Expedited Shipping 3-10 business days to Worldwide

Note: If you choose an expedited shipping, please remember to leave a valid contact number, this is required for expedited shipping’s courier delivery.

Item not received?

All items being sold at Alexnld.com are guaranteed to be delivered to buyers within 30 days (90 days to Brazil, 60 days for Ecuador, Venezuela, Argentina, Bolivia, Peru, Italy, Russia and South Africa). You can get a full refund if you have not received your item(s) beyond this time.

Full refunds are not available under the following circumstances:

1. Delays caused by the buyer providing incorrect or incomplete delivery information;
2. Delays in delivery caused by any force majeure incidents, such as natural disasters, bad weather and war;
4. Delays in delivery caused by any other beyond Alexnld.com’s control, such as public holidays and Customs issues.

Is Shipping Included in The Prices?

We do offer free Airmail shipping for all products, therefore the price that you see on product page is total price that you will have to pay to get the product.

Please notice that free shipping option is cheapest economy shipping method via national postal services which comes without registration (no tracking).  Therefore if you want a tracking for your order, please choose Airmail Registered option.

The delivery times aren’t affected whatever you choose free or registered airmail options.

How Does Alexnld.com Ship My Order to Me?

Alexnld.com ships small and medium sized orders by national postal services. We do offer free shipping worldwide, therefore the price that you see on product page is total price you will have to pay, unless you choose a shipping with tracking for extra $2.

“How Long Will It Take To Delivery?

Total delivery time is composed of two parts:
– The first part is the processing time. This is the time from when your payment is received to when we gather up all the items and package them. In Most cases this is 1-3 business days.
– The second part is the actual shipping time. This is the time that it takes for the package to be delivered by the couriers to the destination. In most cases this is 1-3 weeks period.

“How can I trace my order?

If you did choose a free shipping method, you won’t be able to track the order as it is shipped via economy shipping method via national postal services (without registration – no tracking).

If you did choose a Airmail Registered, Once your order is shipped, you will receive an email from us. In this email, there should be the tracking information for your packages as well as the website in which you could trace your order at.

Please note that delivery time is not affected whatever you choose FREE or Registered airmails, the only difference is that you cannot track the package if it comes via Free Airmail.

How Do I Save on Shipping?

For all orders over $50, we do include Tracking numbers even if you do choose “FREE Airmail” shipping method.

Do you support Drop Shipping?

1. What is Drop Shipping?

Drop shipping is a retail method in which you don’t keep products in stock. Instead, alexnld.com supply that stocks our own inventory – you transfer customer orders and shipment details to us, and we ship the goods directly to the customer. The biggest benefit of drop shipping is you don’t have to worry about fulfillment or inventory issues.

2. Easy start and no extra charges.

Alexnld.com allows drop-shiping orders for all customers, there are no additional charges, just order online in the same way as usual, and put a new shipping address and type “dropshipping” in additional information when you checkout the order.  And we will ship your order without any logos or company names.

Can You Ship To “MY COUNTRY”?

Our products can be shipped to worldwide except for those products with restrictions or impossible to be shipped to certain destinations. If your order is impossible to be shipped, we will contact you.

Note: Please fill your address in English which make it easier for the shipping company to read and handle your parcel.

Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua
Argentina
Armenia
Aruba
Ascension
Australia
Australian External Territories
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Barbuda
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia & Herzegovina
Botswana
Brazil
British Virgin Islands
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde Islands
Cayman Islands
Central African Republic
Chad
Chatham Island (New Zealand)
Chile
Christmas Island
Cocos-Keeling Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Croatia
Curaçao
Cyprus
Czech Republic
Denmark
Diego Garcia
Djibouti
Dominica
Dominican Republic
East Timor
Easter Island
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji Islands
Finland
France
French Antilles
French Guiana
French Polynesia
Gabonese Republic
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guantanamo Bay
Guatemala
Guinea-Bissau
Guinea
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Inmarsat
Ireland
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Korea (South)
Kuwait
Kyrgyz Republic
Laos
Latvia
Lebanon
Lesotho
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia (Former Yugoslav Rep of.)
Madagascar
Malawi
Malaysia
Maldives
Mali Republic
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte Island
Mexico
Micronesia, (Federal States of)
Midway Island
Moldova
Monaco
Mongolia
Montserrat
Morocco
Mozambique
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
Nevis
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Marianas Islands
(Saipan, Rota, & Tinian)
Norway
Oman
Pakistan
Palau
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Réunion Island
Romania
Russia
Rwandese Republic
St. Helena
St. Kitts/Nevis
St. Lucia
St. Pierre & Miquelon
St. Vincent & Grenadines
San Marino
São Tomé and Principe
Saudi Arabia
Senegal
Serbia and Montenegro
Seychelles Republic
Singapore
Slovak Republic
Slovenia
Solomon Islands
Somali Democratic Republic
South Africa
Spain
Sri Lanka
Suriname
Swaziland
Sweden
Switzerland
Taiwan
Tajikistan
Tanzania
Thailand
Thuraya (Mobile Satellite service)
Togolese Republic
Tokelau
Tonga Islands
Trinidad & Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States of America
US Virgin Islands
Universal Personal Telecommunications (UPT)
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
Wake Island
Wallis and Futuna Islands
Western Samoa
Yemen
Zambia
Zanzibar

Close My Cart
Close Wishlist
Close

Close
Navigation
Categories