Chihiros 3rd Generation Algae Remove Aquarium Fish Plant Tank Doctor Twinstar

Name: Chihiros 3rd Generation Algae Remove Aquarium Fish Plant Tank Doctor Twinstar
Brand: Generic
SKU: 1448579
Price: 100.59 USD
Availability: InStock

$100.59

Availability: In Stock

Shipping: Free Airmail

Estimated Delivery:

Adaptor

EU plug US plug

Clear

+ −

Handling Time

Before we can ship your order, we prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. It usually takes 1-3 business days to ship out .

Shipping Methods

You can choose the preferred shipping method on the cart page during the checkout process. We offers 3 international shipping methods:

1. Airmail – Free untracked economy shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
2. Airmail Registered – Tracked shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
3. Expedited Shipping – Express shipping with courier delivery (DHL, UPS, FedEx, TNT)

Delivery Time

Airmail and Airmail Registered	Area	Estimated Delivery Time
	United States, Canada	7-25 business days
	Australia, New Zealand, Singapore, United Arab Emirates	10-25 business days
	United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland	10-25 business days
	Italy, Brazil, Russia, South Africa	10-45 business days
	Other countries	10-35 business days
Expedited Shipping	3-10 business days to Worldwide

Note: If you choose an expedited shipping, please remember to leave a valid contact number, this is required for expedited shipping’s courier delivery.

Returns & Refund

Last updated October 05, 2022

Returns

If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund within 15 days from delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email our customer service at sales@alexnld.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Alex NLD
Attn: Returns
RMA #
HaGiborim St 8
Tiberias, 14388
Israel

Please note, you will be responsible for the return shipping charges. We strongly recommend that you use a trackable method to mail your return.

All customers should contact us and obtain Return Merchandise Authorization (RMA) number before sending anything to us. We will not be responsible for returned item(s) without notifying us in advance.

Refunds

After receiving your return and inspecting the condition of your item, we will process your refund to the credit / debit card or PayPal account which was used to place the original order.

Please allow at least seven (7) days from the receipt of your item to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.

Exceptions

If an item is found damaged or defective on receipt, we kindly ask you to contact us within 15 days from the delivery date to arrange a refund or exchange without physical return of the item.

Please provide us with following:

1. Photos of the front and back sides of the packaging box;
2. A photo, video or screenshot of the defective item or the defective part of the parcel.

Our customer service team will communicate with you to arrange a refund or reshipment without physical return of the item.

Warranty & Repair service

If any of the items you have purchased from us is found defective within 1 year from receipt, you are entitled to a repair under warranty. Please kindly provide us with evidence photos or videos of the defective item. After providing such information to our Customer Service team and the problem is acknowledged, you can send the items back to us for a repair.

Note: Please be aware, we do not cover the cost of the returns fees in warranty & repair service.

Order Cancellation

If you want to cancel an order within 24 hours from confirmation of the payment, you will be entitled to a full refund. It is still possible to cancel an order after 24 hours, provided that it has not yet been shipped. If an order has been shipped, it’s impossible for us to cancel or modify it anymore. If you still want a refund, you required to return the item on it’s arrival.

Questions

If you have any questions concerning our return policy, please contact us at:

+972 054-536-2888
sales@alexnld.com

Specifications:

Type: bluetooth Control

Color: White

Voltage: 110-240V

Plug: US/EU Plug

Package included:

1 Set Electronic Algae Removal Device

Features:

1.Inhibit green algae and promote plants growth

•Inhibit phytoplankton initial growth and reproduction.

•Activate microelements to promote plants growth

•Promote plants growth activates photosynthesis to stabilize ecosystem.

2 Kill the crustacean pathogenic bacteria

Automatically kill the pathogenic bacteria in the water in each hour through direct and indirect disinfection, which greatly improves the survival rate of juvenile prawns.

3 Depend on strong sterilization capabilities effectively kill pathogens

•Aeromonas hydrophila Aeromonas "Aeromons hydrophila", herpes, fungal, coli forms and other 99.9% kill efficiency results test.

4 Safe because of coexistence with filter bacteria

•As there is no residual toxicity, it is limited to aerobic bacteria.

•Compared to UV sterilizer, Chihiros DOCTOR does not work steadily so regenerating and recovery of filter bacteria is rapid.

5 ALC program is intelligent management algorithm

•Aquarium environment changes according to initial, middle, last stage, sterilizing intensity and operation cycle is intelligently designed to change by time series.

•As ALC program can simply choose a mode according to a aquarium capacity, it is very easy to use.

6.The new Chihiros Doctor has integrated 3 application covering usage of aquaticplants, fish and shrimp keeping into only a single Doctor device

Q & A:

1.How does the Chihiros Doctor works?

—It is designed not work all the time, it works bubble come out about every 30seonds

2.Does it hurt fish?

—No influence to fish, shrimp and plant

3.Can it use in marine water?

—Only used for fresh water

4.How long do I need to clean the mesh?

—The new 3rd generation mesh can keep use for long time without clean, but we suggest exchange a new mesh every 6 months

NOTICE:

1. If the product is not working properly, please check if the fish tank water quality TDS is too high (adding disinfectant salt or other substances to the water will cause the TDS to be too high). If it is too high, please replace the tap water in the fish tank.

2. The product host should be waterproof, otherwise it will cause the host to burn out and not work.