KTNNKG UK Standard AC 110V 220V WIFI Wall Switch Touch Switch Smart House Module

Name: KTNNKG UK Standard AC 110V 220V WIFI Wall Switch Touch Switch Smart House Module
Brand: Generic
SKU: 1400196
Price: 28.99 USD
Availability: InStock

$28.99

Availability: In Stock

Shipping: Free Airmail

Estimated Delivery:

Model

Clear

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Handling Time

Before we can ship your order, we prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. It usually takes 1-3 business days to ship out .

Shipping Methods

You can choose the preferred shipping method on the cart page during the checkout process. We offers 3 international shipping methods:

1. Airmail – Free untracked economy shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
2. Airmail Registered – Tracked shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
3. Expedited Shipping – Express shipping with courier delivery (DHL, UPS, FedEx, TNT)

Delivery Time

Airmail and Airmail Registered	Area	Estimated Delivery Time
	United States, Canada	7-25 business days
	Australia, New Zealand, Singapore, United Arab Emirates	10-25 business days
	United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland	10-25 business days
	Italy, Brazil, Russia, South Africa	10-45 business days
	Other countries	10-35 business days
Expedited Shipping	3-10 business days to Worldwide

Note: If you choose an expedited shipping, please remember to leave a valid contact number, this is required for expedited shipping’s courier delivery.

Returns & Refund

Last updated October 05, 2022

Returns

If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund within 15 days from delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email our customer service at sales@alexnld.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Alex NLD
Attn: Returns
RMA #
HaGiborim St 8
Tiberias, 14388
Israel

Please note, you will be responsible for the return shipping charges. We strongly recommend that you use a trackable method to mail your return.

All customers should contact us and obtain Return Merchandise Authorization (RMA) number before sending anything to us. We will not be responsible for returned item(s) without notifying us in advance.

Refunds

After receiving your return and inspecting the condition of your item, we will process your refund to the credit / debit card or PayPal account which was used to place the original order.

Please allow at least seven (7) days from the receipt of your item to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.

Exceptions

If an item is found damaged or defective on receipt, we kindly ask you to contact us within 15 days from the delivery date to arrange a refund or exchange without physical return of the item.

Please provide us with following:

1. Photos of the front and back sides of the packaging box;
2. A photo, video or screenshot of the defective item or the defective part of the parcel.

Our customer service team will communicate with you to arrange a refund or reshipment without physical return of the item.

Warranty & Repair service

If any of the items you have purchased from us is found defective within 1 year from receipt, you are entitled to a repair under warranty. Please kindly provide us with evidence photos or videos of the defective item. After providing such information to our Customer Service team and the problem is acknowledged, you can send the items back to us for a repair.

Note: Please be aware, we do not cover the cost of the returns fees in warranty & repair service.

Order Cancellation

If you want to cancel an order within 24 hours from confirmation of the payment, you will be entitled to a full refund. It is still possible to cancel an order after 24 hours, provided that it has not yet been shipped. If an order has been shipped, it’s impossible for us to cancel or modify it anymore. If you still want a refund, you required to return the item on it’s arrival.

Questions

If you have any questions concerning our return policy, please contact us at:

+972 054-536-2888
sales@alexnld.com

Description:

Working voltage: AC85-260V 50 / 60Hz, UK standard

Power supply mode: Neutral Live line power supply

Output power: 500W output per channel

Output mode: relay live output

Control mode: app control(eWelink) , touch control

Terminal device: iOS / Android

Working mode: self-locking

Control distance: infinitely far (under the 2G/3G/4G/WIFI network)

WIFI frequency: 2.4GHz 802.11 / b / g / n

Shell material: flame retardant ABS

Product size: 86mm / 86mm / 36mm

Product weight: 130g

The environment is 75 ℃, less than 95% relative temperature.

Mobile phone APP Control method:

In the major application market / app Store search for "eWeLink" download, or scan the following QR code for download, according to the software installation instructions to operate and install.

APP account registration:

Open App into the login interface, the first account registration, after successful registration, login into the client interface.

I 0 S system) need to enter the WIFI settings, according to the software prompt can be operated.Add device operation methods:

1. Connect the equipment and power on

2, long press the WIFI pair button 5 seconds, until the WiFi signal indicator light flash three times, always light, three times, always bright… Cycle alternately.

3, open APP click on the "" device icon, click next.

4 . prompts you to select a WiFi and input password that can be on the Internet , and then confirm that the password is entered correctly , and click Next .

4.1 the latest version of APP already supports Chinese WiFi names, please upgrade to the latest version.

4.2 leave a blank if your WiFi does not require a password.

4.3 the device uses 2. 4 G WiFi protocol and does not support 5 G network for the time being.

4.4 if your network has been set to hide or filter the MAC address, please let the network administrator enter the background modification settings, and then add the device.

5.The APP starts searching and automatically switches to the device hotspots ITEAD-xxxxxxxxxxxxxxxxxxXXXX, and when it is registered, it automatically jumps to the next step.

6. Rename the device. Complete the device addition process after confirmation.

7.If the device is not online, please wait for two minutes. The device is trying to connect to the cloud server via your wireless router. If you are offline for long periods of time, please refer to the following common problem resolution.

APP features:

1. Remote switch function and switch state synchronous feedback in the app operation interface, a single click on the APP switch icon can realize the switch lamp, Even the manual touch control switch app will display the current switch status of the lamp in real time.

2. The main account sharing device gives function to others

The master account (the first account added to the device) can share the device with friends, enabling multiple people to control it. The shared account must be a registered, easily linked account. Please stay online when shared (phone screen remains lit).

3. Multiple mode timing and disconnected network execution functions

The device supports up to 8 sets of timing switches, with single, repeated and delayed fast timing modes. The device can still perform the set timing switch when the network is off, but it needs to keep the device without power failure.

4. The device security mechanism equipment can only be added to one account (main account, other accounts can not add the device, need the master account to delete the device or share. When sharing, you can give the other party permission to set the timing task at the same time, Please check as needed.

5. APP language (in English and Chinese) switching APP will automatically identify the user's mobile phone system language and display the corresponding language version. You can manually switch the Chinese and English versions in the user center.

Common problems and solutions 1. After adding successfully, why is the device not online and out of control? A: after the device has been successfully added, you need to Connect to your router and connect to the network in a minute or two. If the display is not online for a long time, please remove the switch panel. The signal may have been blocked. If you can't even judge by the state of the WiFi indicator:

1 the WiFi indicator flashes out 2 seconds, indicating that you are not successfully connected to your router. Your WiFi name may be in Chinese or password error, or the device is too far away from your router, the signal is too weak, or there may be interference with the environment. Please add the device close to the router or delete the device again; Also, the device is not aware of 5G router, please use 2.4G wifi without Line routers. Finally, make sure your router does not use MAC address filtering in the background.

The 2 WiFi indicator lights out 1 seconds at 1 seconds, indicating that the device is connected to the router and server, but has not been correctly added to the user account. Please power the device off again, wait a moment, delete the device and add it again if the situation remains the same;

3 WiFi indicator flash twice out 2 seconds, indicating that the device is connected to the router but not to the server. Please make sure your router can access the Internet normally. 2. Search add device timeout, failed to add multiple attempts, how to do? A: it may be frequent Add the phone cache because there is not enough time to refresh. Please turn off the phone wlan function first, then turn on the phone wlan function later. It is best to restart the device at the same time, and then try to add. 3. Can you use LAN control? Can you connect directly to device hotspot control? A: the Android version supports local area network control, but the Apple version does not currently support it. Your home wifi must have access to the Internet normally.

4. The device indicator is not on? No reaction on? Does the relay not work by pressing the switch button? A: it could be a breakdown of the circuit, please send it back to us for inspection. If the user disassembles it (tear it up) Warranty label, resulting in human damage, need to bear their own return freight and pay a certain amount of material costs, if the user unauthorized modification or reburning of firmware, resulting in equipment firmware loss, once found, we do not provide any after-sales service, All losses and expenses to be borne by the user.

Package included:

1 x WIFI Wall Switch Touch Switch Smart House Module