Before we can ship your order, we prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. It usually takes 1-3 business days to ship out .
Shipping Methods
You can choose the preferred shipping method on the cart page during the checkout process. We offers 3 international shipping methods:
1. Airmail – Free untracked economy shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
2. Airmail Registered – Tracked shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
3. Expedited Shipping – Express shipping with courier delivery (DHL, UPS, FedEx, TNT)
Delivery Time
Airmail and Airmail Registered
Area
Estimated Delivery Time
United States, Canada
7-25 business days
Australia, New Zealand, Singapore, United Arab Emirates
10-25 business days
United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland
10-25 business days
Italy, Brazil, Russia, South Africa
10-45 business days
Other countries
10-35 business days
Expedited Shipping
3-10 business days to Worldwide
Note: If you choose an expedited shipping, please remember to leave a valid contact number, this is required for expedited shipping’s courier delivery.
If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund within 15 days from delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, please email our customer service at sales@alexnld.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Alex NLD
Attn: Returns
RMA #
HaGiborim St 8
Tiberias, 14388
Israel
Please note, you will be responsible for the return shipping charges. We strongly recommend that you use a trackable method to mail your return.
All customers should contact us and obtain Return Merchandise Authorization (RMA) number before sending anything to us. We will not be responsible for returned item(s) without notifying us in advance.
Refunds
After receiving your return and inspecting the condition of your item, we will process your refund to the credit / debit card or PayPal account which was used to place the original order.
Please allow at least seven (7) days from the receipt of your item to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.
Exceptions
If an item is found damaged or defective on receipt, we kindly ask you to contact us within 15 days from the delivery date to arrange a refund or exchange without physical return of the item.
Please provide us with following:
1. Photos of the front and back sides of the packaging box; 2. A photo, video or screenshot of the defective item or the defective part of the parcel.
Our customer service team will communicate with you to arrange a refund or reshipment without physical return of the item.
Warranty & Repair service
If any of the items you have purchased from us is found defective within 1 year from receipt, you are entitled to a repair under warranty. Please kindly provide us with evidence photos or videos of the defective item. After providing such information to our Customer Service team and the problem is acknowledged, you can send the items back to us for a repair.
Note: Please be aware, we do not cover the cost of the returns fees in warranty & repair service.
Order Cancellation
If you want to cancel an order within 24 hours from confirmation of the payment, you will be entitled to a full refund. It is still possible to cancel an order after 24 hours, provided that it has not yet been shipped. If an order has been shipped, it’s impossible for us to cancel or modify it anymore. If you still want a refund, you required to return the item on it’s arrival.
Questions
If you have any questions concerning our return policy, please contact us at:
TOF that employs time-of-flight techniques to resolve distance between the emit point and the get point of a subject, measuring the round trip time of an artificial light signal provided by a laser.
This unit integrated a distance measuring sensor VL53L0x providing accurate distance measurement whatever the target reflectance, unlike conventional technologies. It can measure absolute distances up to 2m in less than 30ms.
This unit comunicates with M5Core via I2C(0x29).
Noitce: If you found TOF performance unstable, means what you have could be the old-version hardware PCB board, Following will teach you how to fix it
Disassembling TOF and Check the PCB board, if you see it like this, means it is the NEW(fixed) version.
If not, take off the two MOSFETs (AO3400A), and connect SCL,SDA from GROVE directly to SCL,SDA on VL53L0x. See the above picture for wiring.
In this case, make sure you use the 3.3V on SDA and SCL, M5Core GROVE provide 3.3V to data pins, 5V to power pin. only 3.3v allowed on VL53L0x.
Product Features:
High precision
Measure absolute distances up to 2m
The wavelength of laser: 940nm
Program Platform: for Arduino, UIFlo(Blockly, Python)
Two Le go-compatible holes
Product Size: 2.2mm x 24.2mm x 8.1mm
Product weight: 4g
Package Included:
1x ToF Unit
1x Grove Cable
APPLICATION:
1D gesture recognition
Laser Ranging
3D structured light imaging(3D sensing)
Camera assist (ultra fast autofocus and depth of field)
1.EasyLoader is a simple and fast program burner. Every product page in EasyLoader provides a product-related case program. It can be burned to the mas ter through simple steps, and a series of function verification can be performed.
2.After downloading the software, double-click to run the application, connect the M5 device to the computer through the data cable, select the port parameters, click "Burn" to start burning. (For M5StickC burning, please Set the baud rate to 750000 or 115200)
3. Currently EasyLoader is only suitable for Windows operating system, compatible with M5 system adopts ESP32 as the control core host. Before installing for M5Core, you need to install CP210X driver (you do not need to install with M5StickC as controller)Click here to view the driver installation tutorial
Example:
1. for Arduino IDE
The below code is incomplete(just for usage). If you want the complete code, please click here.
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