SKG K5-2 Neck Massager 3D Tens +EMS Electric Dipulse Relieve Pain Heating Hot Compress Cervical Massager

$189.57

  Availability: In Stock
  Shipping: Free Airmail 
  Ship From: China Warehouse
  Estimated Delivery: 
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  •   Shipping Methods

    Handling Time

    Before we can ship your order, we prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. It usually takes 1-3 business days to ship out .

    Shipping Methods

    You can choose the preferred shipping method on the cart page during the checkout process. We offers 3 international shipping methods:

    1. Airmail – Free untracked economy shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
    2. Airmail Registered – Tracked shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
    3. Expedited Shipping – Express shipping with courier delivery (DHL, UPS, FedEx, TNT)

    Delivery Time

    Airmail and Airmail Registered Area Estimated Delivery Time
    United States, Canada 7-25 business days
    Australia, New Zealand, Singapore, United Arab Emirates 10-25 business days
    United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland 10-25 business days
    Italy, Brazil, Russia, South Africa 10-45 business days
    Other countries 10-35 business days
    Expedited Shipping 3-10 business days to Worldwide

    Note: If you choose an expedited shipping, please remember to leave a valid contact number, this is required for expedited shipping’s courier delivery.

  •  Returns & Refund

    Last updated October 05, 2022

    Returns

    If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund within 15 days from delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

    Return Process

    To return an item, please email our customer service at sales@alexnld.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

    Alex NLD
    Attn: Returns
    RMA #
    HaGiborim St 8
    Tiberias, 14388
    Israel

    Please note, you will be responsible for the return shipping charges. We strongly recommend that you use a trackable method to mail your return.

    All customers should contact us and obtain Return Merchandise Authorization (RMA) number before sending anything to us. We will not be responsible for returned item(s) without notifying us in advance.

    Refunds

    After receiving your return and inspecting the condition of your item, we will process your refund to the credit / debit card or PayPal account which was used to place the original order.

    Please allow at least seven (7) days from the receipt of your item to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.

    Exceptions

    If an item is found damaged or defective on receipt, we kindly ask you to contact us within 15 days from the delivery date to arrange a refund or exchange without physical return of the item.

    Please provide us with following:

    1. Photos of the front and back sides of the packaging box;
    2. A photo, video or screenshot of the defective item or the defective part of the parcel.

    Our customer service team will communicate with you to arrange a refund or reshipment without physical return of the item.

    Warranty & Repair service

    If any of the items you have purchased from us is found defective within 1 year from receipt, you are entitled to a repair under warranty. Please kindly provide us with evidence photos or videos of the defective item. After providing such information to our Customer Service team  and the problem is acknowledged, you can send the items back to us for a repair.

    Note:  Please be aware, we do not cover the cost of the returns fees in  warranty & repair service.

    Order Cancellation

    If you want to cancel an order within 24 hours from confirmation of the payment, you will be entitled to a full refund. It is still possible to cancel an order after 24 hours, provided that it has not yet been shipped. If an order has been shipped, it’s impossible for us to cancel or modify it anymore. If you still want a refund, you required to return the item on it’s arrival.

    Questions

    If you have any questions concerning our return policy, please contact us at:

    +972 054-536-2888
    sales@alexnld.com

     


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Feature:

1. Divided massage, four electrodes can achieve different pulse wave output at the same time, to achieve 3D deep massage effect.

2. 4 new 3D flexible massage modes, TENS+EMS double pulse.

3. Large area heating, relieve fatigue more efficient.

4. APP+ Small Program double-way intelligent control, Huawei cloud technology, convenient and more intelligent, remote massage program download, better match for your massage mode.

5. Unique fashion style, the only cervical massager on the market that won IF/ Reddot double award.

Specification:

Brand SKG
Model K5-2
Massage Modes 4 Types
Massage Intensity 9 Levels
Thermal Temperature About 38/ 40/ 42℃
Battery Capacity 1000 mAh
Power Voltage 5V/ 2A
Charging Time 2.5 Hours
Standby Time 5 Days
Massage Time 15 Minutes/ Time
Charging Interface USB
Material Elastic Plastic + Silicone
Waterproof No
Control Mode Remote Control/ bluetooth/ Press Buttons/ ‘smart wear’APP
Weight About 95g
Color Green, Red
Package Included

1* Massager

1* USB Cable


Q & A:

– How to get a better massage experience when using cervical massager?

A: It is recommended that skin lotion should be used to wet the neck first, and the cervical massager should be fully attached to the neck. The functional strength should be weak first and then strong, and gradually adapt to it.

The reason for neck discomfort is that the user’s skin is relatively dry and the cervical massager is not fully attached to the neck.

– With the function of hot compress, my skin feels very hot

A: When using hot compress function, the temperature should be low first and then high, so that the neck can adapt to the temperature of hot compress, so as not to cause skin discomfort at the beginning of heating and heating.

– Feel the massage is weak?

A: Check whether the skin on the neck is firmly attached to the electrode plate, or whether the electrode plate has dirt or paint. It is recommended to clean the surface of the electrode sheet by pressing it against the skin and adjusting the appropriate intensity and massage mode.

Warm prompt:

1) Please remove the neck clothing and other items before wearing;

2) It is recommended to moisturize the neck skin before use to prevent dry skin;

3) The product should not be used for a long time with high intensity. It is recommended to use it twice a day for 15 minutes each time and no more than 30 minutes a day

4) Do not use the product on sprains, skin damage and other parts causing inflammation, redness and fever;

5) Do not allow infants or people with heart problems to use the product.

The product principle:

SKG breaks through the previous physical kneading surface massage, and develops and upgrades the pulse electric technology. The weak current is transmitted through the skin to the deep muscles, causing the contraction and relaxation of the muscles, bringing you three layers of deep massage experience, namely nerve layer, vascular layer and muscle layer, to achieve the effect of cervical spine relaxation.


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