Tuya WiFi Smart APP RGBW LED Strip Controller IR Remote Control Work with Amazon Alexa Google Home DC5-24V

$24.99
  Availability: In Stock
  Shipping: Free Airmail 
  Estimated Delivery: 
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  •   Shipping Methods

    Handling Time

    Before we can ship your order, we prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. It usually takes 1-3 business days to ship out .

    Shipping Methods

    You can choose the preferred shipping method on the cart page during the checkout process. We offers 3 international shipping methods:

    1. Airmail – Free untracked economy shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
    2. Airmail Registered – Tracked shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
    3. Expedited Shipping – Express shipping with courier delivery (DHL, UPS, FedEx, TNT)

    Delivery Time

    Airmail and Airmail Registered Area Estimated Delivery Time
    United States, Canada 7-25 business days
    Australia, New Zealand, Singapore, United Arab Emirates 10-25 business days
    United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland 10-25 business days
    Italy, Brazil, Russia, South Africa 10-45 business days
    Other countries 10-35 business days
    Expedited Shipping 3-10 business days to Worldwide

    Note: If you choose an expedited shipping, please remember to leave a valid contact number, this is required for expedited shipping’s courier delivery.

  •  Returns & Refund

    Last updated October 05, 2022

    Returns

    If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund within 15 days from delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

    Return Process

    To return an item, please email our customer service at sales@alexnld.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

    Alex NLD
    Attn: Returns
    RMA #
    HaGiborim St 8
    Tiberias, 14388
    Israel

    Please note, you will be responsible for the return shipping charges. We strongly recommend that you use a trackable method to mail your return.

    All customers should contact us and obtain Return Merchandise Authorization (RMA) number before sending anything to us. We will not be responsible for returned item(s) without notifying us in advance.

    Refunds

    After receiving your return and inspecting the condition of your item, we will process your refund to the credit / debit card or PayPal account which was used to place the original order.

    Please allow at least seven (7) days from the receipt of your item to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.

    Exceptions

    If an item is found damaged or defective on receipt, we kindly ask you to contact us within 15 days from the delivery date to arrange a refund or exchange without physical return of the item.

    Please provide us with following:

    1. Photos of the front and back sides of the packaging box;
    2. A photo, video or screenshot of the defective item or the defective part of the parcel.

    Our customer service team will communicate with you to arrange a refund or reshipment without physical return of the item.

    Warranty & Repair service

    If any of the items you have purchased from us is found defective within 1 year from receipt, you are entitled to a repair under warranty. Please kindly provide us with evidence photos or videos of the defective item. After providing such information to our Customer Service team  and the problem is acknowledged, you can send the items back to us for a repair.

    Note:  Please be aware, we do not cover the cost of the returns fees in  warranty & repair service.

    Order Cancellation

    If you want to cancel an order within 24 hours from confirmation of the payment, you will be entitled to a full refund. It is still possible to cancel an order after 24 hours, provided that it has not yet been shipped. If an order has been shipped, it’s impossible for us to cancel or modify it anymore. If you still want a refund, you required to return the item on it’s arrival.

    Questions

    If you have any questions concerning our return policy, please contact us at:

    +972 054-536-2888
    sales@alexnld.com

     


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Specification:
Controller:
Model No. OP-GP02(RGBW)
Working temperature: -20℃-60℃
Input voltage: DC5-24V
Output: RGBW: 4 channels
Max output current: ≤6A
Controller size: L61xW35xH22mm
Output power: 5V:≤30W, 12V≤72W, 24V:≤144W
Static Power: <1W
Connection mode: Common anode

Remote Control:
Working voltage: 3V, 2*AAA batteries
External dimension: L85mm*W52*H7mm
Remote control distance: 8-10m

How tu Use:
1. Install the control software APP-‘Tuya Smart’ on the mobile phone before use. 
The installation methods are as follows:
1) Scan the following QR code to download and install the software APP;
2) Search for ‘Tuya Smart’ in Google Play Store (Android phones) or App Store (Apple phones) to download and install.
 
2. Download and install the software. After the installation is complete, turn on the mobile wifi and connect to the router.
 
3. Connect the load line to the controller part first, then connet to the power; make sure that there is no short circuit between the connecting lines before powering on.
 
4. Open the APP software ‘Tuya Smart’ on the mobile phone:
If you don’t have an account, you need to click ‘Create New Account’ to register an account; if you already have an account, you can log in and use your existing account directly. After registration, log in and enter the homepage ‘My Home’, click ‘Add Device’ or the ‘+’ sign in the upper right corner to add a device, select the ‘Lighting’ line item in the Manual Add column, and select ‘Lighting (Wi-Fi)’, Enter the ‘Add Device’ page;
 
5. Please configure the WIFI device to the network:
Operation method: make sure to power off the WIFI controller in the power-on state first, then repeat power on 5 times, the light will flash quickly and enter the network distribution state;
Select the wifi routing network, enter the router password and click ‘Next’ —-> select ‘Indicator flashes quickly for 0.5 seconds/time’ —-> APP will prompt ‘device added successfully’, wait for the controller to connect successfully, the output light will stop flashing quickly.
 
6. After adding the equipment, enter the lighting control interface. There are four options of ‘white light mode’, ‘color light mode’, ‘scene mode’ and ‘timing’ to control the lighting.

Package included:
1*RGBW Smart LED Controller
1*Remote Control

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