Before we can ship your order, we prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. It usually takes 1-3 business days to ship out .
You can choose the preferred shipping method on the cart page during the checkout process. We offers 3 international shipping methods:
1. Airmail – Free untracked economy shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
2. Airmail Registered – Tracked shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
3. Expedited Shipping – Express shipping with courier delivery (DHL, UPS, FedEx, TNT)
Airmail and Airmail Registered
Estimated Delivery Time
United States, Canada
7-25 business days
Australia, New Zealand, Singapore, United Arab Emirates
10-25 business days
United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland
10-25 business days
Italy, Brazil, Russia, South Africa
10-45 business days
10-35 business days
3-10 business days to Worldwide
Note: If you choose an expedited shipping, please remember to leave a valid contact number, this is required for expedited shipping’s courier delivery.
If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund within 15 days from delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email our customer service at email@example.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
HaGiborim St 8
Please note, you will be responsible for the return shipping charges. We strongly recommend that you use a trackable method to mail your return.
All customers should contact us and obtain Return Merchandise Authorization (RMA) number before sending anything to us. We will not be responsible for returned item(s) without notifying us in advance.
After receiving your return and inspecting the condition of your item, we will process your refund to the credit / debit card or PayPal account which was used to place the original order.
Please allow at least seven (7) days from the receipt of your item to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.
If an item is found damaged or defective on receipt, we kindly ask you to contact us within 15 days from the delivery date to arrange a refund or exchange without physical return of the item.
Please provide us with following:
1. Photos of the front and back sides of the packaging box; 2. A photo, video or screenshot of the defective item or the defective part of the parcel.
Our customer service team will communicate with you to arrange a refund or reshipment without physical return of the item.
Warranty & Repair service
If any of the items you have purchased from us is found defective within 1 year from receipt, you are entitled to a repair under warranty. Please kindly provide us with evidence photos or videos of the defective item. After providing such information to our Customer Service team and the problem is acknowledged, you can send the items back to us for a repair.
Note: Please be aware, we do not cover the cost of the returns fees in warranty & repair service.
If you want to cancel an order within 24 hours from confirmation of the payment, you will be entitled to a full refund. It is still possible to cancel an order after 24 hours, provided that it has not yet been shipped. If an order has been shipped, it’s impossible for us to cancel or modify it anymore. If you still want a refund, you required to return the item on it’s arrival.
If you have any questions concerning our return policy, please contact us at:
Brand: YUEHOO Memory Capacity: 2G RAM+32G ROM Quad Core( For Android 8.1) or 4G RAM+32G ROM 8 Core( For Android 9.0)
Operation mode: Capacitive screen multi-touch
Screen size: 10.1 inch, LVDS display interfac
Screen resolution: 1024*600, Maximum support 1920*1200(you can install a 1920*1200 screen to exchange It)
Theme: Free wallpaper replacement, support dynamic wallpaper
Radio: TDA7786, support FM, AM, RDS, support store channel.
Navigation: google map/waze/sygic and so on, support map built-in/external, support navigation split screen function
AUX: A set of AV inputs
DTV: External DVB-T (Support,Not included), supporting square control and touch control mode to control DTV
USB: Supports maximum 2T disk, 2-way back USB
DAB: Support external DAB( Not included, need to buy seperately)
bluetooth: Supports phone book, call removal and hand-free function, call recording, bluetooth music playing. Support only one bluetooth device to connect this uint.
DVR: CVBS and USB EQ: Support
Phone interconnection: Support USB/WIFI connection
Phone charging: 1A phone charging current
Steering wheel control: Support original car steering wheel learning
Rear view: Reversing the car automatically switches the video, the screen starts quickly: ≤1.5S
Handbrake control: Can control whether the handbrake is functioning by setting the host
TFT image output: Supports mirror video of CVBS output TFT
Internet access: 3G/4G dongle and WIFI
User software download: Web application download, install, uninstall
Language : Support: English, Japanese, Spanish, Italian, French, German, Portuguese, Russian, Arabic, Turkish, jewish, Vietnamese, Thai, Chinese Simplified, Chinese Traditional, etc. (Default language English)
Input method: Handwriting
Working environment temperature: -20 °C ~ +70 °C
Output power: 4x45W high power output TDA 7388
RCA Output: No Video Output; 3 Channel Audio Output: Front-Left, Front-Right, Overweight Bass Special Output
3G/4G Dongle Setup: Connect the 3G/4G dongle to the USB slot on the back. the system will automatically recognize the dongle and connect.
Video format: DVD, MPEG1-4, DVIX, AVI, MKV, AVI, RMVB, FLAG and other video formats
Format resolution: Support 4K video
Music format: MP3, WMA, AAC, APE and other audio formats,automatic identification ID3 and album display
DAB+: Support DAB+, but you need to buy a DAB+ box and DAB+ antenna to start the function.
Start Logo Setup: Support: Touch the ES File Explorer, select your car logo from the USB device.(the image of car logo must be BMP format), click the upper right corner, select Set As Bootlogo.
Steering Wheel Control Setup: Support: Click the Wheel APP to setup key function learning.(click Reset to reset the keys)
Picture format: JPEG/BMP
Thumbnail display: support
E-book format: TXT
Phone Mirror Link: for Android phone: via WIFI or USB connection for IOS phone: via WIFI