Before we can ship your order, we prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. It usually takes 1-3 business days to ship out .
Shipping Methods
You can choose the preferred shipping method on the cart page during the checkout process. We offers 3 international shipping methods:
1. Airmail – Free untracked economy shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
2. Airmail Registered – Tracked shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
3. Expedited Shipping – Express shipping with courier delivery (DHL, UPS, FedEx, TNT)
Delivery Time
Airmail and Airmail Registered
Area
Estimated Delivery Time
United States, Canada
7-25 business days
Australia, New Zealand, Singapore, United Arab Emirates
10-25 business days
United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland
10-25 business days
Italy, Brazil, Russia, South Africa
10-45 business days
Other countries
10-35 business days
Expedited Shipping
3-10 business days to Worldwide
Note: If you choose an expedited shipping, please remember to leave a valid contact number, this is required for expedited shipping’s courier delivery.
If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund within 15 days from delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, please email our customer service at sales@alexnld.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Alex NLD
Attn: Returns
RMA #
HaGiborim St 8
Tiberias, 14388
Israel
Please note, you will be responsible for the return shipping charges. We strongly recommend that you use a trackable method to mail your return.
All customers should contact us and obtain Return Merchandise Authorization (RMA) number before sending anything to us. We will not be responsible for returned item(s) without notifying us in advance.
Refunds
After receiving your return and inspecting the condition of your item, we will process your refund to the credit / debit card or PayPal account which was used to place the original order.
Please allow at least seven (7) days from the receipt of your item to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.
Exceptions
If an item is found damaged or defective on receipt, we kindly ask you to contact us within 15 days from the delivery date to arrange a refund or exchange without physical return of the item.
Please provide us with following:
1. Photos of the front and back sides of the packaging box; 2. A photo, video or screenshot of the defective item or the defective part of the parcel.
Our customer service team will communicate with you to arrange a refund or reshipment without physical return of the item.
Warranty & Repair service
If any of the items you have purchased from us is found defective within 1 year from receipt, you are entitled to a repair under warranty. Please kindly provide us with evidence photos or videos of the defective item. After providing such information to our Customer Service team and the problem is acknowledged, you can send the items back to us for a repair.
Note: Please be aware, we do not cover the cost of the returns fees in warranty & repair service.
Order Cancellation
If you want to cancel an order within 24 hours from confirmation of the payment, you will be entitled to a full refund. It is still possible to cancel an order after 24 hours, provided that it has not yet been shipped. If an order has been shipped, it’s impossible for us to cancel or modify it anymore. If you still want a refund, you required to return the item on it’s arrival.
Questions
If you have any questions concerning our return policy, please contact us at:
AUTEL MaxiAP AP200H Wireless OBD2 Scanner Code Reader for All Vehicles Work on iOS and Android
Features:
1. AUTEL MaxiAP AP200H
– Scan fault codes for the vehicle’s 4 main systems (Engine, Transmission, SRS, and ABS systems)
– Reset the oil light and perform battery maintenance service
– Provide health: status & conditions
– Download free software for your vehicle (Renew brand subscription after a year, additional brand lines are available with in-app purchase)
– Support U.S., Asian and European vehicles, including 1996 and newer
2. MIL/Live Data/O2 Monitor/IM Readiness:
If there is something wrong with vehicle operations, drivers will be alerted.
Provide the Info. of Oxygen Sensor Rich/Lean Indication, Coolant Temp, MAP/TPS Value, Vehicle Speed, Mass Air Flow, Ambient Temp, Engine RPM, etc.
PCM can verify that O2 sensors are properly calibrated and function without noticeable deterioration.
The car’s emission control systems will be self-tested, and you can know if your vehicle has completed tests successfully.
3. ENG/TRAN/SRS/ABS Diagnoses:
The AP200H OBD2 scanner can easily access the Engine, Transmission, Anti-lock Braking System and Supplemental Restraint System to retrieve their DTCs, text or graphic live data stream and other ECU information. Once the detected problems are fixed, you can use this Bluetooth scanner tool to clear DTCs, and then the warning light will be off automatically.
4. OLS/BMS Reset Service:
After using your vehicle for some time, the engine light will flash, which means that you need to change the engine oil or the filter. The BMS(Battery Maintenance Service) can evaluate the battery charge state, monitor the close-circuit current, register the battery replacement and activate the rest state of the vehicle. To diagnose these problems, you will need our AP200H diagnostic tool that can read and display the codes for resetting.
5. Exclusive Health Rating with Reports:
The AP200H easy-to-use Health Check Application is used to identify health state of your car. With this function, you can know health rating, generate corresponding reports, and gain a quick grasp on vehicle health condition and status. It can make you know the required service and the needed information, thus, you can take care of your vehicle easier. It can save repair reports for diagnostic and maintenance service sessions as well.
Legal Disclaimer
Autel AP200H Health Check Scanner — ‘MALL’ Application
This function button provides you a quick entrance to access app built-in mall and purchase the vehicle brand of your choice. Follow the instructions to download one free vehicle-line of your chosen brand. All brand lines are valid for up to a year.
Purchase vehicle diagnostic data package
NOTE:
When the MaxiAP AP200H has lost connection from the device for more than 10 minutes, the LED goes off and the AP200H enters power saving standby mode. The power LED will light when reconnected.
Before purchasing vehicle diagnostic data package, you have to log in your Autel ID and bind the MaxiAP AP200H device with your account. One vehicle-line is free and valid for up to a full year, you can get it through Mall after successfully binding VCI for the first time.
1, Tap the Mall button on the Home screen, a list of brand lines sorted by alphabet will display.
2, The corresponding price of each software is displayed on the right side of the software.
3, Tap the price of wanted software and jump to the detail screen. You can see a detailed introduction of this software.
4, Tap Buy Now to purchase the software selected immediately.
Specifications:
Communications
BL 4.2 Dual-Mode
Wireless Frequency
2.4 GHz
Input Voltage Range
9 VDC to 26 VDC
Supply Current
100 mA@12 V
Sleep Mode Current
3 mA@12 V
Operating Temp
0°C to 50°C
Storage Temp
-20°C to 70°C
Dimensions (L*W*H)
Q & A
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Availability: 
Shipping: Free Airmail 
