Before we can ship your order, we prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. It usually takes 1-3 business days to ship out .
Shipping Methods
You can choose the preferred shipping method on the cart page during the checkout process. We offers 3 international shipping methods:
1. Airmail – Free untracked economy shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
2. Airmail Registered – Tracked shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
3. Expedited Shipping – Express shipping with courier delivery (DHL, UPS, FedEx, TNT)
Delivery Time
Airmail and Airmail Registered
Area
Estimated Delivery Time
United States, Canada
7-25 business days
Australia, New Zealand, Singapore, United Arab Emirates
10-25 business days
United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland
10-25 business days
Italy, Brazil, Russia, South Africa
10-45 business days
Other countries
10-35 business days
Expedited Shipping
3-10 business days to Worldwide
Note: If you choose an expedited shipping, please remember to leave a valid contact number, this is required for expedited shipping’s courier delivery.
If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund within 15 days from delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, please email our customer service at sales@alexnld.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Alex NLD
Attn: Returns
RMA #
HaGiborim St 8
Tiberias, 14388
Israel
Please note, you will be responsible for the return shipping charges. We strongly recommend that you use a trackable method to mail your return.
All customers should contact us and obtain Return Merchandise Authorization (RMA) number before sending anything to us. We will not be responsible for returned item(s) without notifying us in advance.
Refunds
After receiving your return and inspecting the condition of your item, we will process your refund to the credit / debit card or PayPal account which was used to place the original order.
Please allow at least seven (7) days from the receipt of your item to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.
Exceptions
If an item is found damaged or defective on receipt, we kindly ask you to contact us within 15 days from the delivery date to arrange a refund or exchange without physical return of the item.
Please provide us with following:
1. Photos of the front and back sides of the packaging box; 2. A photo, video or screenshot of the defective item or the defective part of the parcel.
Our customer service team will communicate with you to arrange a refund or reshipment without physical return of the item.
Warranty & Repair service
If any of the items you have purchased from us is found defective within 1 year from receipt, you are entitled to a repair under warranty. Please kindly provide us with evidence photos or videos of the defective item. After providing such information to our Customer Service team and the problem is acknowledged, you can send the items back to us for a repair.
Note: Please be aware, we do not cover the cost of the returns fees in warranty & repair service.
Order Cancellation
If you want to cancel an order within 24 hours from confirmation of the payment, you will be entitled to a full refund. It is still possible to cancel an order after 24 hours, provided that it has not yet been shipped. If an order has been shipped, it’s impossible for us to cancel or modify it anymore. If you still want a refund, you required to return the item on it’s arrival.
Questions
If you have any questions concerning our return policy, please contact us at:
Foxwell NT630 Plus OBD2 Car Scanner Engine ABS SRS Airbag SAS Reset Code Reader Car Diagnostic Tool
Feature:
1. ABS Reset+Read Code Diagnostoc Tools
– ABS Manual Control Tests – allows to manually control the actuators in order to test ABS motors, solenoids, solenoid enable relays, EMBs, and more.
– ABS Motor Test – allows to manually control the ABS pump motor.
– ABS Version Test – displays the name of the brake system and the ABS controller versionnumber, software ID, and sequential value.
– Actuator Tests – allows to manually control the actuators in order to test AYC valves, inlet valves, outlet valves, pump motors, and TRACS valves.
– Auto Bleed Test, Automated Bleed, or Service Bleed – removes air from the internal brakefluid chambers after servicing the brakes.
2. SRS/Airbag Reset Tool
Compared with other SRS scanners, Foxwell NT630 Elite can reset the airbag control module after replacing the airbag.
3. Active Test
OBD scanning tool allows you to temporarily activate or control ABS/airbag systems and components, including switches, sensors, relays and actuators. It saves your time and labor costs.
4.SAS(Steering Wheel Angle Sensor) Scanner Steering wheel angle sensor reset. Steering wheel angle sensor, a component of vehicle stability control system, is mainly installed in the direction column below the steering wheel. It delivers SAS calibration on more than 35 vehicle makes.
5.Full OBDII Engine Check Light Code Reader
Read/clear code, view live data/freeze frame data/vehicle information, retrieve I/M readiness status and O2 monitor test, etc.
Specifications:
Type
Code Readers & Scan Tools
Brand
Foxwell
Model
NT630 Plus
Hardware Version
Newest
Software Version
Newest
Material
Plastic
Size
7.9*3.9*1.5 inch
Weight
1.5kg
Upgrade
Lifetime Free update Online
4 System Check
Engine/ABS/SRS/SAS
Reset Support
EPB/Oil Service
OBD2 Code Reader
OBD2 Automotive Scanner
Language
Each device contains only 2 languages, one is English, and the other can be selected from the following languages:
For AU Ford ( For Australian Market Only ), for Acura, for Daewoo, for Honda, for Holden, for Hyundai, for Isuzu, for Infiniti, for Kia, for Lexus, for Mazda, for Mitsubishi, for Nissan, for Perodua, for Proton, for Scion, for Subaru, for Suzuki, for Toyota.
– European Car (2001-now)
For Audi, for Abarth, for Alfa-Romeo, for Aston Martin, for BMW, for Bugatti, for Bentley, for Citroen, for Dacia, for EU Ford, for Ferrari, for Fiat, for Jaguar, for Lamborghini, for Lancia, for Land Rover, for Maserati, for Mini, for Maybach, for Mercedes Benz, for Opel, for Peugeot, for Porsche, for Renault, for Rolls, for Saab, for Seat, for Skoda, for Smart, for Sprinter, for Vauxhall, for Volvo, for VW, for VWCV.
– American (USA) Car (1996-now)
For Chrysler, for Ford, for GM ( including brazilian car maker )
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