KTNNKG Tuya WIFI 433MHz Dual Frequency Smart Socket APP Remote Control Works with Amazon AlexaGoogle Home

Name: KTNNKG Tuya WIFI 433MHz Dual Frequency Smart Socket APP Remote Control Works with Amazon AlexaGoogle Home
Brand: Generic
SKU: 1882368
Price: 36.36 USD
Availability: InStock

$36.36

Availability: In Stock

Shipping: Free Airmail

Estimated Delivery:

Adaptor

EU plug UK plug US plug

Clear

+ −

Handling Time

Before we can ship your order, we prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. It usually takes 1-3 business days to ship out .

Shipping Methods

You can choose the preferred shipping method on the cart page during the checkout process. We offers 3 international shipping methods:

1. Airmail – Free untracked economy shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
2. Airmail Registered – Tracked shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
3. Expedited Shipping – Express shipping with courier delivery (DHL, UPS, FedEx, TNT)

Delivery Time

Airmail and Airmail Registered	Area	Estimated Delivery Time
	United States, Canada	7-25 business days
	Australia, New Zealand, Singapore, United Arab Emirates	10-25 business days
	United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland	10-25 business days
	Italy, Brazil, Russia, South Africa	10-45 business days
	Other countries	10-35 business days
Expedited Shipping	3-10 business days to Worldwide

Note: If you choose an expedited shipping, please remember to leave a valid contact number, this is required for expedited shipping’s courier delivery.

Returns & Refund

Last updated October 05, 2022

Returns

If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund within 15 days from delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email our customer service at sales@alexnld.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Alex NLD
Attn: Returns
RMA #
HaGiborim St 8
Tiberias, 14388
Israel

Please note, you will be responsible for the return shipping charges. We strongly recommend that you use a trackable method to mail your return.

All customers should contact us and obtain Return Merchandise Authorization (RMA) number before sending anything to us. We will not be responsible for returned item(s) without notifying us in advance.

Refunds

After receiving your return and inspecting the condition of your item, we will process your refund to the credit / debit card or PayPal account which was used to place the original order.

Please allow at least seven (7) days from the receipt of your item to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.

Exceptions

If an item is found damaged or defective on receipt, we kindly ask you to contact us within 15 days from the delivery date to arrange a refund or exchange without physical return of the item.

Please provide us with following:

1. Photos of the front and back sides of the packaging box;
2. A photo, video or screenshot of the defective item or the defective part of the parcel.

Our customer service team will communicate with you to arrange a refund or reshipment without physical return of the item.

Warranty & Repair service

If any of the items you have purchased from us is found defective within 1 year from receipt, you are entitled to a repair under warranty. Please kindly provide us with evidence photos or videos of the defective item. After providing such information to our Customer Service team and the problem is acknowledged, you can send the items back to us for a repair.

Note: Please be aware, we do not cover the cost of the returns fees in warranty & repair service.

Order Cancellation

If you want to cancel an order within 24 hours from confirmation of the payment, you will be entitled to a full refund. It is still possible to cancel an order after 24 hours, provided that it has not yet been shipped. If an order has been shipped, it’s impossible for us to cancel or modify it anymore. If you still want a refund, you required to return the item on it’s arrival.

Questions

If you have any questions concerning our return policy, please contact us at:

+972 054-536-2888
sales@alexnld.com

Specification:

1. Product model: TY220V-CZ

2. Working voltage: AC90-250V

3. Quiescent current: 8mA

4. Working frequency: 433MHz/2.4G

5. Load power: 2200W

6. Receiving sensitivity: -105dbm

7. Frequency deviation: ±0.2MHz

8. Coding method: learning type

9. Working mode: self-locking, interlock, timing, delay

10. Modulation method: ASK

11. Distance: APP has no distance limit, remote control 100M (open area without interference)

12. PCBA size: 55mm*52.7mm*20mm

13. Shell size: US-110*62*57(mm); UK-110*62*74(mm); EU-110*62*67(mm)

Pairing method:

This socket has only one button, which is both the power button (manual switch) and the pairing button (remote control + app).

How to pair app mode:

1. Turn on the power, press and hold the pairing button for 5 seconds; the blue indicator light starts to flash slowly, indicating that you are waiting for pairing, open the TUYA app, and search for the device. When pairing for the first time, put the phone, switch and router as close as possible. After 15s, it will show that the pairing is successful. At this time, the blue light will be on. At this time, you can rename the device and enter the app page to set the scene and location;

2. This switch is off by default. If you want to change it, you can enter the ‘restart state setting’ of the APP, and you can choose ‘power off’, ‘power on’ or ‘power off memory’

How to pair the remote control mode:

1. Turn on the power, press the pairing button, the red light is on, indicating that the output circuit is connected; press it again, the red light is off, indicating that the output circuit is off.

Press the pairing button 8 times continuously, the red light flashes, indicating that the code clearing is successful.

2. When the output circuit is disconnected, press the pairing button twice, the red light turns on, and then press the remote control button, the red light flashes 3 times quickly, and the self-locking mode is set successfully;

3. When the output circuit is disconnected, press the pairing button 3 times, the red light is on, press the A and B buttons of the remote control respectively, and the interlock mode is set successfully (ie A is on and B is off)

Explanation of output mode:

1. Self-locking: Press the same remote control button, press it once, the relay is turned on, and press it again, the relay is turned off.

2. Interlock: Press the ‘A’ button on the remote control to turn on the relay, and press the ‘B’ button on the remote control to turn off the relay.

NOTE:

1. Do not operate with electricity, turn off the power supply for operation, and turn it on after the test is confirmed to be correct.

2. When the remote control voltage is low, please replace the battery in time (when the remote control battery voltage is low, the remote control distance will generally be shorter)

3. When using wireless electronic products, pay attention to avoiding metal masks, large electronic devices, electromagnetic fields and other strong sources of interference to avoid short distances between the remote control and the receiver or failure to work normally.

4. Do not use this electronic product abnormally. Abnormal use will reduce the performance and life of the product. In severe cases, it will damage the product and bring hidden dangers to your safety.

Package included:

1 x Smart Socket

1 x Remote control