Before we can ship your order, we prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. It usually takes 1-3 business days to ship out .
Shipping Methods
You can choose the preferred shipping method on the cart page during the checkout process. We offers 3 international shipping methods:
1. Airmail – Free untracked economy shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
2. Airmail Registered – Tracked shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
3. Expedited Shipping – Express shipping with courier delivery (DHL, UPS, FedEx, TNT)
Delivery Time
Airmail and Airmail Registered
Area
Estimated Delivery Time
United States, Canada
7-25 business days
Australia, New Zealand, Singapore, United Arab Emirates
10-25 business days
United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland
10-25 business days
Italy, Brazil, Russia, South Africa
10-45 business days
Other countries
10-35 business days
Expedited Shipping
3-10 business days to Worldwide
Note: If you choose an expedited shipping, please remember to leave a valid contact number, this is required for expedited shipping’s courier delivery.
If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund within 15 days from delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, please email our customer service at sales@alexnld.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Alex NLD
Attn: Returns
RMA #
HaGiborim St 8
Tiberias, 14388
Israel
Please note, you will be responsible for the return shipping charges. We strongly recommend that you use a trackable method to mail your return.
All customers should contact us and obtain Return Merchandise Authorization (RMA) number before sending anything to us. We will not be responsible for returned item(s) without notifying us in advance.
Refunds
After receiving your return and inspecting the condition of your item, we will process your refund to the credit / debit card or PayPal account which was used to place the original order.
Please allow at least seven (7) days from the receipt of your item to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.
Exceptions
If an item is found damaged or defective on receipt, we kindly ask you to contact us within 15 days from the delivery date to arrange a refund or exchange without physical return of the item.
Please provide us with following:
1. Photos of the front and back sides of the packaging box; 2. A photo, video or screenshot of the defective item or the defective part of the parcel.
Our customer service team will communicate with you to arrange a refund or reshipment without physical return of the item.
Warranty & Repair service
If any of the items you have purchased from us is found defective within 1 year from receipt, you are entitled to a repair under warranty. Please kindly provide us with evidence photos or videos of the defective item. After providing such information to our Customer Service team and the problem is acknowledged, you can send the items back to us for a repair.
Note: Please be aware, we do not cover the cost of the returns fees in warranty & repair service.
Order Cancellation
If you want to cancel an order within 24 hours from confirmation of the payment, you will be entitled to a full refund. It is still possible to cancel an order after 24 hours, provided that it has not yet been shipped. If an order has been shipped, it’s impossible for us to cancel or modify it anymore. If you still want a refund, you required to return the item on it’s arrival.
Questions
If you have any questions concerning our return policy, please contact us at:
The newly M5Stamp C3U featuring ESPRESSIF ESP32-C3 RISC-V MCU, with Wi-Fi and Bluetooth 5 (LE) connectivity, applicable for home appliances and Industrial Automation. By combining RSA-3072-based secure boot and the AES-128-XTS -based flash encryption, ESP32-C3 offers a more secure way to answer the Bluetooth security concerns. The compact size and powerful functions, make it applicable for multiple IoT scenarios.
The M5Stamp C3U is based on 32-bit RISC-V microcontroller, and operates at a maximum clock frequency of 160 MHz. With 400 KB of internal RAM and 4 MB Flash, it can facilitate many different use cases, involving connected devices. The M5Stamp C3U provides full Bluetooth 5.0 long-range (LR) support including long-range and mesh networking functions and achieves building devices with great coverage and improved usability. Furthermore, the exceptional heat resistance plastic enclosure is sustained at a higher operating temperature.
Product Features:
MULTIPLE STYLE:
Three types soldering options are available (SMT, DIP, flywires);
High-temperature resistant plastic enclosure, Peak temperature = 230?;
Programmable RGB LED x1, Reset button x1, button x1;
3D antenna, providing stable and reliable wireless communication.
DEVELOPMENT PLATFORM:
Arduino0, ESP32-IDF (UIFlow support coming soon)
Application:
DIY, Prototyping
Industrial Automation
Smart Home
Wearable Devices
Medical Devices
Consumer Electronics
Note:
The newly updated C3U shares the same features as C3, but the difference is that M5Stamp C3U without the USB download chip and the program download method is different(The C3U uses the ESP32-C3’s built-in USB Serial for program download)
Download mode:
Enter program download mode:
1. Long press on the center button of the M5Stamp C3U when the power is off (G9)
2. After connecting to the computer and successfully identifying the port, it starts flashing programs.
Product comparison:
Model
Master
IO quantity
Button IO
USB chip
USB interface function
STAMP-C3
ESP32-C3
13
G3
CH9102
Download / Serial
STAMP-C3U
ESP32-C3
14
G9
/
Download / JTAG / CDC Serial
Specifications:
Specifications
Parameters
ESP32-C3
32bit RISC-V single-core processor, clocked at 160 MHz
Storage
384KB ROM, 400KB SRAM, 8KB RTC SRAM, 4MB FLASH
Wi-Fi
2.4 GHz band supports 20 MHz and 40 MHz bandwidth, IEEE 802.11 b/g/n protocol, data rate up to 150 Mbps
Bluetooth
Bluetooth 5, Bluetooth mesh, rate support 125 Kbps, 500 Kbps, 1 Mbps, 2 Mbps
Input voltage
5V @ 500mA
HMI
Programmable physical button x 1, reset debugging button x 1, programmable RGB LED (SK6812) x 1
USB interface
Type-C x1
Antenna Type
2.4G 3D Antenna
Module peripheral interface resources
ADC, GPIO, SPI, UART, I2C, I2S, PWM, RMT, DMA, USB serial port, TWAI
Availability: 
Shipping: Free Airmail 
Ship From: China Warehouse
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