Before we can ship your order, we prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. It usually takes 1-3 business days to ship out .
Shipping Methods
You can choose the preferred shipping method on the cart page during the checkout process. We offers 3 international shipping methods:
1. Airmail – Free untracked economy shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
2. Airmail Registered – Tracked shipping via national postal services (HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)
3. Expedited Shipping – Express shipping with courier delivery (DHL, UPS, FedEx, TNT)
Delivery Time
Airmail and Airmail Registered
Area
Estimated Delivery Time
United States, Canada
7-25 business days
Australia, New Zealand, Singapore, United Arab Emirates
10-25 business days
United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland
10-25 business days
Italy, Brazil, Russia, South Africa
10-45 business days
Other countries
10-35 business days
Expedited Shipping
3-10 business days to Worldwide
Note: If you choose an expedited shipping, please remember to leave a valid contact number, this is required for expedited shipping’s courier delivery.
If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund within 15 days from delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, please email our customer service at sales@alexnld.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Alex NLD
Attn: Returns
RMA #
HaGiborim St 8
Tiberias, 14388
Israel
Please note, you will be responsible for the return shipping charges. We strongly recommend that you use a trackable method to mail your return.
All customers should contact us and obtain Return Merchandise Authorization (RMA) number before sending anything to us. We will not be responsible for returned item(s) without notifying us in advance.
Refunds
After receiving your return and inspecting the condition of your item, we will process your refund to the credit / debit card or PayPal account which was used to place the original order.
Please allow at least seven (7) days from the receipt of your item to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.
Exceptions
If an item is found damaged or defective on receipt, we kindly ask you to contact us within 15 days from the delivery date to arrange a refund or exchange without physical return of the item.
Please provide us with following:
1. Photos of the front and back sides of the packaging box; 2. A photo, video or screenshot of the defective item or the defective part of the parcel.
Our customer service team will communicate with you to arrange a refund or reshipment without physical return of the item.
Warranty & Repair service
If any of the items you have purchased from us is found defective within 1 year from receipt, you are entitled to a repair under warranty. Please kindly provide us with evidence photos or videos of the defective item. After providing such information to our Customer Service team and the problem is acknowledged, you can send the items back to us for a repair.
Note: Please be aware, we do not cover the cost of the returns fees in warranty & repair service.
Order Cancellation
If you want to cancel an order within 24 hours from confirmation of the payment, you will be entitled to a full refund. It is still possible to cancel an order after 24 hours, provided that it has not yet been shipped. If an order has been shipped, it’s impossible for us to cancel or modify it anymore. If you still want a refund, you required to return the item on it’s arrival.
Questions
If you have any questions concerning our return policy, please contact us at:
1. The module integrates high-precision gyroscope, accelerometer and geomagnetic field sensor, adopts high-performance microprocessor, advanced dynamic solution and Kalman dynamic filtering algorithm, and can quickly solve the current real- time motion posture of the module. 2. Advanced digital filtering technology can effectively reduce measurement noise and improve measurement accuracy. 3. The interior of the module is integrated with attitude solver, which can accurately output the current posture of the module in dynamic environment with the accuracy of attitude measurement of 0.2 degrees, extremely high stability and even better performance than some professional Tllrs! 4. High-performance cortex-M4 core processors operate at a dominant frequency of 168MHz, giving consideration to low power consumption and high performance. 5. bluetooth BLE5.0 wireless transmission, stable transmission, maximum distance up 50 meters. Product Features
1. The module integrates high-precision gyroscope, accelerometer and geomagnetic field sensor, adopts high-performance microprocessor, advanced dynamic solution and Kalman dynamic filtering algorithm, and can quickly solve the current real-time motion posture of the module. 2. Advanced digital filtering technology can effectively reduce measurement noise and improve measurement accuracy. 3. The interior of the module is integrated with the atude solver, which can accurately output the current attitude of the module in the dynamic environment with the atitude measurement accuracy of 0.2 ° extremely high stability and even better performance than some professional tllers. 4. The z-axis heading angle is added with the filtering fusion of geomagnetic sensor, which solves theaccumulated error caused by the drift of gyroscope integral in the 6-axis algorithm, and can stably output the heading angle data for a long time. Note: due to magnetic field dletection, calibration is required before use, and the distance between hard and magnetic objects such as magnetic interference area, electronic equipment, magnet, loudspeaker, etc. should be at least 20cm. 5. Working current:≈16mA, standby current 14uA-16uA. data Interface: baud rate 115200. 6. The output content can be selected at will, data output frequency: 0.2Hz – 200Hz,50Hz – 200Hz data package transmission, default 10Hz. 7. Four extended ports are reserved and can be configured as analog input, digital input, and digital output. 8. It adopts the gold plating process of stamp holes and can be embedded into the PCB board of users. Note: The baseboard should be added or embedded into other PCB boards, and the wiring under the geomagnetic chip should not be conducted to avoid interfering with the magnetometer. 9. 4-layer PCB board technology, thiner, smaller and more reliable. bluetooth 5.0: supports Android /OS operating systems (for actual use, the final device shall prevail)
Availability: 
Shipping: Free Airmail 
